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Muhammad Arsalan

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Joined: 07/May/2012
Location: Riyadh
Status: Offline
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    Posted: 07/May/2012 at 00:41

Muhammad arsalan        Mob: +96654940739                  E-Mail: arsalan_q@yahoo.com      

                                                                         

Seeking assignments in Project Management in any type of industry.

 

SYNOPSIS

r  A technocrat with over 5 years of experience as Program Manager and System Analyst, in Industrial & VSAT Related companies. Currently associated Skyband as Program Manager.

r  Deft in planning, managing and executing Communication projects developing technical systems/ architectures & solutions for greater value addition and increased margins.

r  Possess extensive experience of working on Cisco Routers, Modems and VSATs. Design and Implémentation of Networks.

r  Rich experience in ERP implementation & Design.

r  Expertise in managing cross-functional activities and proficiency in coordinating with the vendors, enhancing their process operations; thereby achieving the required quality level in the supplies.

r  Skilled in troubleshooting & problem resolution; train and supervise Engineers in quality, adherence to work order specifications, design and development.

 

ORGANISATIONAL DETAILS

 

Since Nov ’07 working with Skyband as Program Manager

 

The Key Result Areas

Project Management

§  Conceptualizing, and ascertain the technical requirements of new projects.

§  Studying, analysing & determining methodology of the implementation of communication projects.

§  Generate the project requirements , project specification and functional specification documents

§  Analyzing and define testing methodology.

 

      Specific Process priorities

§  Timely feasibility check for any new implementation

§  Timely project kick-off meetings with customer

§  Acceptance testing before implementation

§  Timely submission of Project closure docket along with the detailed technical description and network diagram

§  Ensure process compliance

 

Installation & Maintenance

§  Designing network layouts and managing the installation, commissioning, configuration & maintenance of a wide range of VPN networks.

§  Conceptualizing and effecting measures/modifications in the operating procedures to optimize resource & capacity utilization.

§  Ensuring smooth operations and maintenance of the communication networks for providing operational support to communication clients.

 

QA/ Process/ Enhancement

§  Implementing measures to maintain and meet organizational quality standards.

§  Ensuring compliance with environmental & safety regulations.

§  Reviewing the operational practices, identify the areas of obstruction/ quality failures and advise on system and process changes for qualitative improvement & conservations.

 

CRM

§  Ascertaining customer’s satisfaction by delivering timely & quality solutions according to the customer’s expectations in coordination with the account teams.

§  Ensuring complete accountability for all commitments given to the customers in projects and on-going support (including content, schedule, cost and quality).

§  Defining the specifications with the customer (project scope, customer requirements, etc.).

§  Regular minutes of meetings and updates to customer.

§  Regular project plan submission. Proactive communications on delays/RFS failures.

 

   People & Organizational development

§  Develop team skill levels through focused training.

§  Best practice/subject knowledge sharing.

 

  Ensure Revenue Assurance

§  Timely collection of the Installation certificates.

§  Handover all the necessary documents to the accounts department immediately after the project closure to initiate the billing process.

 

Projects Undertaken

Implementation of the VSAT network to provide connectivity between the BTS and BSC locations for Mobily, the leading GSM service provider in KSA

- Project value – 568,3200 USD                                               - Project duration – 1 year

- Capacity ordered in the 1st phase – 37 E1s                              - Capacity ordered in the 2nd phase – 42 E1s

§  Network topology – Point to point links

§  VSAT antenna is installed at each of the BTS locations and the BSC locations

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

Design and implementation of the VSAT network for the Branches and ATMs connectivity of Alrajhi Banking and Investment Corporation (one of the leading banks in Saudi Arabia)

- Project Value – 313,3443 USD                                               - Project duration – 1 year

- Project size – 300 ATMs & 100 branches                                  - Network Topology – Star

- VSAT technology used – SkyARCs & SkyWAN

§  Network description

o    VSAT systems are installed at each of the ATM and branch location.

o    SkyARCs system are installed at the ATMs and small branches (size of the branch depends on the number of users)

o    SkyWAN system are installed at the big branches

o    SkyARCs technology is a HUB based system wherein the remote terminals are connected to the Head Office over double hop. The first hop is over the satellite and the second hop is over the backhaul connectivity which comprises of the 2 Mbps fibre link as the primary and microwave link as the secondary

o    SkyWAN technology is a hubless system which is basically point to point connectivity between the remote and the Head office

o    SkyWAN VSAT system has been installed at the Head office which comprises of 3.8 m antenna with SkyWAN IDU 5000

o    The banking applications include core banking applications  (RIO, CTF, CRM, Tadawul), Email applications (Exchange server) & ATM connectivity over IP, SNA & X25 protocols

§  Strict adherence to the SLA committed to the customer for the smooth operation and maintenance of the network

 

Implementation of the Disaster recovery network for Alrajhi banking & Investment Corporation

- Project Value – 4,62,670 USD                                                            - Project duration – 70 days

- Project size – 1 Disaster recovery centre & 20 main branch offices     - Network Topology – Mesh

- VSAT technology used – SkyWAN

§  Network description:

o    VSAT system has been installed at the Alrajhi bank Disaster recovery centre

o    VSAT system has been installed at the 20 main branch offices of Alrajhi bank each of which are connected to Subregional branches over terrestrial network

o    The primary link of all the main branch offices with the head office is DDN. The backup to the DDN is the VSAT link.

o    When there is a major disaster at the Head office, all the traffic from the branch offices will get diverted to the disaster recovery centre over the VSAT network

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

 

 

 

 

 

Implementation of the ATM connectivity over the VSAT network for Arab National Bank

- Project Value – 6,94,933 USD                                                            - Project duration – 6 months

- Project size – 100 ATMs                                                                    - Network Topology – Star

- VSAT technology used – SkyARCs                                                      - Applications – ATM & POS

§  Protocol – IP for ATMs & X25 for POS

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

Implementation of the Branch connectivity over the VSAT network for Arab National Bank

- Project Value – xxxx                                                                        - Project duration – 4 months

- Project size – 100 Skywan links of bandwidth 12 Mbps for all links          - Network Topology – Mesh

- VSAT technology used – SKYWAN                                                       - Core banking applications

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

Implementation of the ATM connectivity over the VSAT network for Saudi British Bank

- Project Value – 132,4966 USD                                                           - Project duration – 6 months

- Project size – 89 ATMs                                                                     - Network Topology – Star

- VSAT technology used – SkyARCs                                                      - Applications – ATMs

§  Protocols – IP & X25 for the ATMs

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

Implementation of the ATM connectivity over the VSAT network for Saudi Investment Bank

- Project Value – 2,05,067 USD                                                            - Project duration – 3 months

- Project size – 50 ATMs                                                                     - Network Topology – Star

- VSAT technology used – SkyARCs                                                      - Applications – ATMs

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

Implementation of the ATM connectivity over the VSAT network for Saudi Hollandi bank

- Project Value – xxxx                                                                        - Project duration – 1 month

- Project size – 12 ATMs & 4 Branches                                       - Network Topology – Star & Mesh

- VSAT technology used – SkyARCs & Skywan                                        - Applications – ATM

§  Responsible as the single point of contact to cater for all the customer requirements

§  Responsible for initiating, planning, executing, controlling & closing of the project

 

 

 

Work Experience:

 

Mar’05-Oct’07 worked with Alaa for Industry as System Analyst for ERP Baan

 

Responsibilities

As System Analysts

§  Responsible for

       Resolution of any problems related to the Department Network.

       Managing the support for the Different Department Operation.

       Training & conducting Exam for Enroll employees.

       Design & Implementation of Modules (production, warehouse, Sales, Purchase)

       Designing Reporting above management Requirement.

§  Handling

       Management Information System Department along with support team.

 

 

 

 

 

 

 

 

 

 

 

Work Experience:

 

Sep’04-Mar’05 worked with Jal International as System Developer.

 

Responsibilities

As Developer

§  Responsible for

       Development of In house application.

       Member of Implementation team for ACCPAC ERP System.

       Testing of Modules during Implementation Phase.

§  Handling

       ERP ACCPAC Implementation and Testing Processes.

 

IT SKILLS

Routers and switches       : Cisco 800, 1600, 1700, 1800, 2600, 2800, 3600, 3700, 3800 routers, Cisco                                         2900, 3500, 3700, 6500 Catalyst switches. Motorola, 3Com, Zyxel routers and                                       switches.

Bandwidth Management   : Packateer 6500

Modems Satellite : Radyne, Paradise SCPC modems, Faraway Gilat, Skyblaster, Skystar 360e,

  Nera, Ipricot DVB Modems, Ndsatcom Skywan IDU2000, 2500,5000

Microwave and dial up      : Redline microwave modems AN50e, US Robotics modems

Programming Skill          : Oracle Database, Server 2000, developer 8.0.5, Visual Basic 6.0

Network Analysis tools      : LAN and WAN sniffers like Ethereal

Protocols & Data comm.: Data communication - TCP/IP, Frame relay, X25; Routing and switching - RIP, EIGRP,                            HSRP; VPN - IPSec, GRE, IP/IP tunnels

Operating Systems           : DOS, Windows 3.1, 95, 98, Win NT, Windows 2000, Windows XP, Microsoft office

 

TRAININGS ATTENDED

Attended

§  PMP 35 Credit hour PDU training from Technoshift, pursuing exame.

§  6σ ,Project Management and Quality training from Skyband .

§  SkyARCS & SkyWAN technology from NDSATCOM, Skyband.

§  VSAT Network & Operations from Skyband.

§  Internal Audit training & team member for ISO implementation of Skyband.

 

ACADEMIA: Bachelor of Computer Sciences in Sep 2003 with 2.8 GPA

 

EDUCATIONAL HISTORY

Name of the Examination

Degree Awarded

Institution/University

Secondary School Examination

Pre Engineering

Saudi Arabia International School Pakistani section

Higher Secondary Examination

Pre Engineering

Saudi Arabia International School Pakistani section

Bachelor’s Degree Examination

B.S (computer sciences)

Preston Institute of Management Sciences and TECH

 

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